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Update Payment Method for Ongoing Subscriptions

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Kaili Wardlaw
Mar 13, 2024

2 Min Read

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We are thrilled to announce one of the most requested feature on our ideas board, updating payment method for subscriptions.

Key Highlights

  • Business users can now conveniently send customers a link to update their payment method for ongoing subscriptions.
  • This feature enables customers to easily update the card on file used for their subscription charges.

How it works

  • The option to send this link is available through the quick action menu on the subscription list page and the Actions section on the subscription detail page.
  • Business users can either email the link directly to the customer or copy it to send separately.
  • These links are one time use only, and valid only for 30 days.
  • Customers simply click the link to view and update their subscription details.
  • Upon updating, the new payment method will be charged starting from the next billing cycle.
  • Business users can generate multiple links, as well as deactivate all outstanding links right from the subscriptions page for any given subscription.
  • This feature is currently supported only for Authorize.net and NMI connections

Coming up next

We are adding support for this to work with Stripe as well.

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Screenshot 2024-03-13 at 10
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