We’re excited to announce enhancements to your WhatsApp contact management experience with the introduction of the Valid WhatsApp field and new filtering options! This feature empowers you to easily determine whether your contacts are registered on WhatsApp, streamlining your communication efforts

What’s New:

Added Valid_WhatsApp field: This new field at the contact level indicates whether a contact’s number is active on WhatsApp.

New “Valid WhatsApp” column and filter: Easily identify and manage WhatsApp-enabled contacts using the dedicated column and filter in your contact list.

Understanding Valid WhatsApp values:

1. Valid: Indicates that the contact’s number is active on WhatsApp.
2. InValid: Indicates that the contact’s number is not available on WhatsApp
3. Not Validated: Signifies uncertainty about whether the contact’s number is on WhatsApp or not

Updating Valid WhatsApp status:

Understanding how these fields are updated is crucial for accurate insights. Here’s a breakdown:

Message Delivery Success: When a message is successfully delivered, the system automatically marks the contact as “Is Valid.”

Delivery Issues: In cases where a message fails to deliver or encounters issues with Meta, the contact is marked as “Is InValid.”

Incoming Message Validation: When a contact initiates a WhatsApp message, the status is updated to “Is Valid,” ensuring real-time validation.

No Conversation Over WhatsApp: If there is no conversation over WhatsApp with a particular contact, the status remains in the “Not Validated” state until further interaction.

Benefits:

Streamlined communication: Focus your efforts on reachable contacts.

Efficient management: Easily identify and segment WhatsApp-enabled contacts.

Improved workflows: Save time by targeting relevant contacts for WhatsApp interactions.

Availability:

The Valid WhatsApp field and filtering options are now available within your Contacts section.