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Workflow – Custom Values in If/Else action
Kaili Wardlaw
Nov 21, 2022
< 1 MIN READ
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- Now you can use Custom Values in If/Else conditions.
- No more editing workflows for each account when you import from snapshots, you just have to set the custom values as per that account’s preference.
- You can start defining logic’s with custom values and control the logic’s in any of your workflows by just updating the custom value.
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Check condition using Custom Values
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Example:
{{custom_values.preferred_channel}} – is – “sms”: send contact to sms branch else to email branch
{{custom_values.summer_offer}} – is – “active”: send summer offer email
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Compare Field’s value with Custom Values
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Example:
Replied Message – contains – {{custom_values.replymessage}}
When You’re Ready, Here’s How We Can Help:
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