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Blog / General

Ability to Turn ON/OFF Email Tracking

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Kaili Wardlaw
Feb 27, 2024

< 1 MIN READ

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You can enable or disable open and click tracking for emails.

Navigate to Sub-account Settings – Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain settings under dedicated domain.

Open Tracking:

Enabled by Default: Open tracking is now enabled by default for all outgoing emails.

How to Disable: You can now choose to disable open tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

Click Tracking:

Enabled by Default: Click tracking is also enabled by default for all outgoing emails.

How to Disable: You can now choose to disable click tracking for specific domain by adjusting the tracking in the dedicated sending domain tracking settings.

Here’s how to access this Feature:

Navigate to Sub-account Settings – Email Service -> SMTP Service -> Dedicated Domain and IP -> Domain settings under dedicated domain.

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Support article: https://help.gohighlevel.com/support/solutions/articles/48001226115-how-to-set-up-a-dedicated-sending-domain-lc-email-#Ability-to-turn-ON/OFF-email-tracking

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