We’re thrilled to unveil the brand-new Email Notification Settings for Social Planner! This will save you so much pains from failed posts or rejected scheduled post or account expiry.😎

🤩What’s New?

We have total six Notifications are

• Account Expired – Social Accounts whose tokens have expired
• Account Pre-Expiry – Social Accounts like Facebook pages have expiry of 90 days, before 90 – around 80th day user to get notified to refresh the token
• Request for Approval – Social Post which is scheduled for approval, requesting the user to approve the scheduled post.
• Post Approved update to Creator – Notifying the creator of the post if the scheduled post was approved
• Post Rejected update to Creator – Notifying the creator of the post if the scheduled post was rejected
• Post Failed – Notifying the users selected about the scheduled post has failed

To change the template, the user can click on settings to edit the template or they can edit the template form Emails > Template > New > Template Library > In template library, on side navigation there is option to change the system templates.

How It Works:

For Setting up the notification, navigate to Marketing > Social Planner. There is option of Settings beside the Create New Post option. User can enable or disable the email notifications.

😊Why it Matters:

For Social Planner, these updates are a game-changer as we have seen good number of agencies see their social scheduled content not publishing due to the social account expiry, not approved posts or failed due to several different reasons.

🥇 Help Article – Notification for Failed Post, Account Expired and Post Approval