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🚀 We’re thrilled to introduce Contact DND (Do Not Disturb) for WhatsApp within our CRM! This feature empowers you to streamline your communication and personalise interactions with your contacts.
Here’s what you can do:
🚫Enable DND for Unsubscribed Contacts: Automatically prevent messages from being sent to contacts who have unsubscribed from your communication. This ensures respect for their preferences and helps avoid unwanted messages.
When users try to send a WhatsApp message to DND contacts. They will get an error
You can also change the DND settings from the Conversations view
Conversations > Contact > DND Incoming
Benefits:
Reduced Unwanted Messages: Prevent communication with uninterested contacts, promoting a positive customer experience.
Enhanced Control: Personalize your communication preferences to suit your customer’s needs.
How to Access:
Contacts > Smart Lists > Select the contact you want to enable DND for >DND
When You’re Ready, Here’s How We Can Help:
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