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Use of Sub Account-Level Branded Domain Name for Invoice, Receipts & Payment Links

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Kaili Wardlaw
Feb 09, 2024

< 1 MIN READ

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Enhancements Implemented:

Invoice & Payment Link: When sending invoices and payment links to users, the link will now reflect the configured sub account-level branded domain name, ensuring a consistent and customised experience.

Preview Link Generation: When copying a preview link from the application, the link will seamlessly adopt the sub account-level branded domain name if configured by the Sub Account.

Text2Pay Links: Both preview and copied links associated with Text2Pay functionality will now be aligned with the sub account-level branded domain name if configured, providing a cohesive branding experience.

Downloaded Invoices: Links embedded in downloaded invoices will dynamically adapt to the sub account-level branded domain name if configured by the Sub Account.

Short Links Generation: Short links generated for invoices will prioritise the sub account-level branded domain name, if configured, ensuring a unified brand presence across all shared links.

Antivirus Blocking Resolution: The utilisation of the sub account-level branded domain name mitigates the issue of payment links being flagged or blocked by antivirus software. This update ensures a smoother experience for users by minimising the chances of links being erroneously identified as potentially harmful.

Sub Account Configuration:

It’s important to note that these changes are contingent upon the Sub Account’s configuration of the sub account-level branded domain name. If configured, the invoice and payment links will seamlessly utilize these personalised links. However, in the absence of configuration, the system will fall back to the Agency level White Label API domain.

Benefits:

This update enhances brand consistency and provides a professional touch to all interactions involving invoice and payment links. Moreover, it resolves the issue of links being mistakenly blocked by antivirus software, ensuring a seamless user experience.

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