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Live Chat Triggers and Actions

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Kaili Wardlaw
Jan 19, 2024

< 1 MIN READ

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Introducing the ability to add live chat triggers and actions in workflows.

Add live chat triggers in workflows seamlessly

  • Go to New Trigger -> Customer Reply -> Add filter for Reply Channel -> Select Live Chat

Ability to add live chat message actions in workflows

  • The send live chat message action is now available in the workflows. Seamlessly use this action to respond to live chat messages to your end customers.
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