• Now you can use Custom Values in If/Else conditions.
• No more editing workflows for each account when you import from snapshots, you just have to set the custom values as per that account’s preference.
• You can start defining logic’s with custom values and control the logic’s in any of your workflows by just updating the custom value.

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Check condition using Custom Values

Example:

{{custom_values.preferred_channel}} – is – “sms”: send contact to sms branch else to email branch

{{custom_values.summer_offer}} – is – “active”: send summer offer email

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Compare Field’s value with Custom Values

Example:

Replied Message – contains – {{custom_values.replymessage}}